Meet the Bonner Sports Staff
President and Owner
Bob wants each & every customer to have a great experience here at Bonner Sports & RV. Even before you walk in the door, Bob works to ensure that every aspect of your experience isn’t just good, it’s world class!
A message from Bob:
“We work hard to give you the best selection with competitive pricing, but more importantly, our #1 goal is to give you a great experience. We have a dedicated team of employees (RV Support Team) who meet regularly to evaluate our customer service performance and make changes when needed. We take this very seriously and are always trying to improve your experience. That’s our promise to you.”
We are a family business, so when Bob’s wife, Barb, retired from a 40-year nursing career, she became an official member of the team! Barb mainly works behind the scenes in the business office, but her primary responsibility is keeping Bob in line…not an easy task.
As the sales manager, daily interaction with our customers is what he enjoys the most about his job. “I love helping people find what’s best for them and their family. I want them to enjoy the outdoors as much as I do.” RVing has been a part of Jeffrey’s life since he can remember. And if he’s not camping, chances are he’s on his motorcycle!
If you’re looking to buy an RV or powersport, Jeffrey is a great resource for all of your questions.
Keith is a long-time RV’er and an outdoor enthusiast. He can assist you with anything we have from RVs to golf carts. Keith is here to answer any questions, and his laid-back personality ensures a low-pressure buying experience.
Denise has over 5 years of experience in the service department. Her attention to detail and timely communication is what our customers appreciate the most about Denise. Whether she is scheduling appointments, coordinating service calls, or working with technicians on your repair; her goal is to give you 1st class service.
Dave has over a decade worth of experience in the RV and Powersports parts industry. He can assist you with any part in the store or special order. Don’t think we have it? Call Dave!
Dave is also very knowledgable with our Giant bicycles. If you have a bike repair or just need a tune-up, call Dave to schedule.
Warranty Administrator/Customer Service
Tina coordinates and processes all RV warranty claims. Should your new RV have claims, Tina works closely with our service advisor and technicians to ensure that work is being documented, reported and recorded in a timely fashion. You might also meet Tina in the store as she regularly greets customers and assists at the front counter.
Sam has been a part of the team for over 10 years and is very experienced with all aspects of our business! She primarily works with our lenders and state departments to complete your RV or powersport paperwork. She also manages the financials and handles the accounts payable and accounts receivables. If you have any questions about financing or insurance, Sam would be happy to assist you!
Customer Service & Business
Kim assists customers in the store or on the phone. Kim’s friendly personality, attention to detail, and product knowledge are why our customers continue to praise our customer service. Kim also works in our business department. Whether it’s accounts receivables or assisting customers at the store counter, Kim is happy to help you!
Lead RV Technician
Well known and well respected in the area, Butch has been in the RV business for over 40 years. His knowledge of the RV industry makes him an invaluable asset to our service team.
RV and Powersports Technician
With a degree in Automotive Technology and several years of “hands on” experience, Casey is another valuable member of our service department. From pre-delivery inspections of RVs to troubleshooting ATV issues, Casey can do it all. You will most likely meet Casey on the day of your RV pickup. He will give you a thorough walk through so you can go down the road with peace of mind.
Service Supervisor/RV Tech
Chad supervises our service department to ensure the transition from sales to service goes smoothly. We want to be just as attentive on the service side as we are on the sales side. Chad is the lead technician on flooring, roofing, and water repairs but you can find him working on all service issues. Whether he is coordinating your service or prepping your new RV to go down the road, Chad’s attention to detail will give you peace of mind.
Travis has a background in both RV and Powersports. On the RV side, Travis is very versatile and handles all service related work. In the powersports service department, Travis works closely with our powersports technician on troubleshooting technical and mechanical issues.
When Jay isn’t traveling the country he’s working for us delivering RVs to customers or transporting RVs to off-site events. You might also find Jay helping out one of the guys in the service department too.
Ashley manages all of our advertising, social media, eBay store, website, and offsite events. She also directs our charitable giving program among other programs we run throughout the year. She has been a part of the team for over 10 years!